Within a reasonable period of time. When users know the current state of the system, they learn the outcome of their previous interactions and can anticipate next steps. Predictable interactions build trust in the product being offered and in the brand. An example of this usability heuristic: "you are here" indicators on shopping mall maps should show people where they currently are, to help them understand where to go next. Coincidence between the system and the real world the design must speak the language of the users. Use words, phrases and concepts familiar to the user, always avoiding specific terminologies.
How it should be designed will always depend on the users. Terms, concepts, icons and images that may be perfectly clear to us may be E-commerce Photo Editing completely unfamiliar to your users. This is why when controls in a layout follow real-world conventions and correspond to desired results, it is easier for users to learn and remember how the interface works. This helps build an intuitive experience. Inesem business school course in graphic design: fundamentals and techniques more information user control and freedom users often take actions they really don't want to by mistake.
They need a clearly marked "emergency exit" to get out of the unwanted action without having to go through a tedious or complex process. When it is easy to go back in a process or undo an action, it promotes a feeling of freedom and trust in the website. Having quick exits allows users to maintain control of the system and avoid getting stuck and frustrated. Consistency and standards users shouldn't have to wonder if different words, icons or actions mean the same thing. The designer must follow the convictions that are established in the sector. In such a way that, despite the differences, users can identify standard and constant elements .